This document outlines the rules, rights, and responsibilities you have as a casino bonus member. Please read carefully before using our platform.
Only Malaysian citizens or residents aged 18 and above are eligible to register a casino bonus account. Each individual is permitted to hold one active account only.
All casino bonus bonuses come with clearly stated wagering (rollover) requirements. No hidden conditions — you know exactly what needs to be done before making a withdrawal.
Withdrawals are processed within 5 minutes to 24 hours depending on your VIP level. Completed KYC verification speeds up the process and increases your daily withdrawal limit.
You are responsible for keeping your casino bonus account password confidential. Enable two-factor authentication and biometric login for an additional layer of security.
The use of bots, automation software, or any unfair methods is strictly prohibited. Accounts found in violation of this policy will be suspended immediately without prior warning.
Casino bonus reserves the right to update these Terms and Conditions at any time. Notification will be sent via email and in-app notifications before any changes take effect.
To register and use casino bonus services, you must meet all of the following eligibility requirements. By registering an account, you confirm that you understand and agree to all terms stated in this document.
You must be at least 18 years of age at the time of registration. casino bonus takes the protection of minors from gambling seriously. We reserve the right to request proof of age at any time and to suspend an account pending verification if there is any doubt about the account holder's age.
Each individual is only permitted to hold one active account at casino bonus. This includes accounts registered using the same name, email address, phone number, IP address, or payment method. Duplicate accounts will be suspended and balances may be forfeited upon confirmed violation of this policy.
All information you provide during registration must be accurate, complete, and up to date. casino bonus will carry out an identity verification (KYC) process requiring you to submit documents such as your ID, a recent bank statement, or a utility bill. Failure to provide the requested documents may result in account suspension and a hold on withdrawal processing.
The casino bonus platform operates in permitted regions in accordance with its licence terms. You are responsible for ensuring that your use of casino bonus services is lawful in your location. Using a VPN or proxy to access casino bonus from a restricted region is prohibited and may result in account closure.
Casino bonus accepts deposits via a variety of payment methods available in Malaysia, including FPX bank transfers, Touch 'n Go eWallet, GrabPay, and approved interbank transfers. All deposits are processed in Malaysian Ringgit (MYR).
The minimum deposit is RM 10 per transaction. The maximum daily deposit limit varies based on your VIP account level and the payment method used. Silver members and above enjoy higher daily deposit limits. For detailed deposit limits by VIP level, please refer to the VIP Program ours.
Casino bonus only accepts deposits from accounts registered in the name of the casino bonus account holder. Deposits from third parties — whether family members, friends, or any other individual — are prohibited. If casino bonus identifies a deposit from an unauthorized source, the funds will be returned and the account may be investigated.
Before your first withdrawal is processed, you are required to complete identity verification (KYC), which includes submitting a clear copy of your ID, a selfie holding your ID, and a bank statement or utility bill showing your current name and address. Verification is typically completed within 24 hours on business days.
| VIP Level | Processing Time | Daily Limit |
|---|---|---|
| Regular Member | Up to 24 hours | RM 10,000 |
| Silver | Up to 12 hours | RM 20,000 |
| Gold | Up to 6 hours | RM 50,000 |
| Platinum | Up to 2 hours | RM 100,000 |
| Diamond | 5 minutes | RM 500,000 |
Funds derived from bonuses cannot be withdrawn until the wagering (rollover) requirements for that bonus have been fully met. Rollover requirements are clearly stated on each bonus offer. Once the rollover conditions are met, net wins from the bonus may be withdrawn without additional restrictions beyond your account's standard withdrawal limits.
Casino bonus offers a wide range of bonuses and promotions to members — from welcome bonuses for new members to ongoing promotions for existing ones. All bonuses are subject to wagering requirements and specific terms stated on each offer.
Unless otherwise stated in the specific terms of a bonus, casino bonus standard wagering conditions are as follows:
Casino bonus actively monitors bonus usage patterns. Any attempt to abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly, using betting strategies designed to meet rollover requirements with minimal risk, or any form of bonus exploitation — will result in the cancellation of the bonus and associated wins, and may lead to account closure.
Every casino bonus bonus has a clearly stated validity period. Unused bonuses or unfulfilled rollover requirements within the validity period will expire automatically. Requests to extend a bonus period cannot be accommodated except under exceptional circumstances at the sole discretion of casino bonus.
The casino bonus platform provides a fair and safe gaming environment for all members. To maintain this fairness, strict rules are enforced regarding how players interact with the platform and its games.
The use of any bots, automated scripts, third-party software, or tools designed to automate gameplay, make betting decisions automatically, or exploit any aspect of the casino bonus system is strictly prohibited. casino bonus employs sophisticated detection systems to identify the use of such software.
In the event of a technical failure during gameplay, casino bonus will make every effort to resolve the situation fairly based on available system records. Winnings obtained as a result of a known technical failure, bug, or game malfunction will not be considered valid and will not be paid out.
In Live Casino games and certain table games, casino bonus prohibits conflicting betting strategies designed to exploit the bonus structure. For example, placing equal amounts on two opposing outcomes in the same game to meet rollover requirements without meaningful risk.
Account security is a shared responsibility between casino bonus and you as the account holder. casino bonus provides a robust security infrastructure, but you must play your part to keep your account safe.
You are fully responsible for keeping your casino bonus account password and login credentials confidential. Do not share your login details with anyone, including family members or friends. casino bonus will never ask for your password via email, live chat, or any other communication channel.
If you suspect your account has been accessed without authorisation, contact the casino bonus support team immediately. We will take appropriate action to protect your account, including a temporary freeze if necessary. casino bonus is not liable for any losses resulting from your failure to keep your login credentials secure.
Casino bonus protects your personal data in accordance with strict privacy policies and applicable legislation. For full details on how we handle your data, please read our Privacy Policy available on the casino bonus site.
A casino bonus account is considered inactive if there has been no login, deposit, wagering, or withdrawal activity for 12 consecutive months. casino bonus reserves the right to apply a monthly administrative fee to inactive accounts that still carry a balance.
Before any fee is charged, casino bonus will send three email notifications within a 30-day period to the account holder. If no response is received and the account remains inactive, an administrative fee of RM 5 per month will be deducted from the account balance until it reaches zero. Inactive accounts with a zero balance for 24 months may be permanently closed.
To reactivate an inactive account, simply log in and make any transaction. No reactivation fee applies and all previous account data will be retained.
You may close your casino bonus account at any time by contacting the customer support team. Prior to closure, all eligible balances will be returned to you via your verified payment method. This process typically takes 3 to 5 business days.
Casino bonus reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion that the account has violated any term in this document, engaged in fraudulent activity or money laundering, or used the platform in a manner that is detrimental to other members.
For the purpose of play responsibly, you can apply for a self-exclusion account break for a period ranging from 24 hours to 6 months directly from your account settings. During the break, you will not be able to log in or make any transactions. Requests to cancel the break before the period ends can be submitted but are subject to a mandatory 7-day waiting period.
Casino bonus is not liable for any direct, indirect, consequential, or special losses arising from the use of our platform, including but not limited to financial losses from wagering activity, service disruptions due to scheduled or unscheduled maintenance, data loss resulting from technical failures beyond our control, or decisions made based on information provided on the platform.
Casino bonus operates as an entertainment platform and does not guarantee any profit from gameplay. All games involve an element of risk and the possibility of losing wagered funds. Please play responsibly and only wager money you can afford to lose.
Casino bonus reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email and in-app casino bonus notifications at least 7 days before the changes take effect.
Continued use of the casino bonus platform after any changes take effect is considered acceptance of the updated terms. If you disagree with any changes, you have the right to close your account before they take effect and withdraw your full balance.
It is your responsibility to review this Terms and Conditions page periodically to ensure you remain compliant with the latest version. casino bonus recommends checking this page at least once a month or whenever you receive a notification about an update.
If you have any questions about the casino bonus Terms and Conditions, don't hesitate to reach out to our customer support team via 24/7 live chat on the platform.